Grievance Redressal Mechanism
Effective Date: May 02, 2026 | Version 1.0
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of the designated Grievance Officer for aif.earnifest.com are provided below.
Grievance Officer Details
Name: Prateek Mayani
Designation: Grievance Officer
Address: Mowa, Daldal Seoni, Raipur (CG), India
Email: prateekmayani@gmail.com
Phone: +91 8770500986
Working Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST
Redressal Process & Timelines
- Acknowledgement: Grievances will be acknowledged within 48 hours of receipt.
- Resolution: Complaints will be investigated and resolved within 1 month (30 days) from the date of receipt.
Jurisdiction
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Raipur (CG), India.