Grievance Redressal Mechanism

Effective Date: May 02, 2026 | Version 1.0

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of the designated Grievance Officer for aif.earnifest.com are provided below.

Grievance Officer Details

Name: Prateek Mayani

Designation: Grievance Officer

Address: Mowa, Daldal Seoni, Raipur (CG), India

Email: prateekmayani@gmail.com

Phone: +91 8770500986

Working Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST

Redressal Process & Timelines

  • Acknowledgement: Grievances will be acknowledged within 48 hours of receipt.
  • Resolution: Complaints will be investigated and resolved within 1 month (30 days) from the date of receipt.

Jurisdiction

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Raipur (CG), India.